Disruption Scenarios

A targeted cyber attack compromises the SCADA system, causing disruptions in water treatment processes. The attack is detected late due to sophisticated malware, leading to service…

A cyber attack compromises the compliance software, risking data integrity and regulatory breaches.

A sudden failure in the SCADA system leads to a halt in automated water treatment processes. Manual intervention is required, but the complexity of the system increases the risk of…

The effluent monitoring system fails, risking non-compliance with environmental regulations and potential fines.

A major failure in pipeline monitoring equipment leads to undetected leaks in the distribution network, causing water supply disruptions and customer complaints.

A sudden supply chain disruption causes a critical shortage of chemicals needed for water and sewage treatment, risking non-compliance with health regulations.

A localised power outage affects the Leeds Operations Centre, impacting operations and customer service capabilities.

A key chemical supplier faces an unexpected shutdown, affecting the supply of essential chemicals for water treatment.

An unexpected failure in the compliance software delays critical regulatory reporting, attracting scrutiny from regulatory agencies.

A resurgence of a pandemic leads to widespread staff absences, particularly affecting treatment plant operators and maintenance crews, hampering operations.

A failure in the CRM system due to a cloud provider issue disrupts call centre operations, affecting customer service and billing processes.

An outage at the telecommunications provider disrupts call centre operations, affecting customer service and business communications.